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Payment and Security
Credit Card
We accept Visa, MasterCard and American Express cards and the payment is only debited from your card after dispatch.
All transactions on our website are processed using SSL security system provided by Banca Sella, a secure online payment gateway that encrypts your card details in a secure host environment. To make your shopping online safer, we use MasterCard SecureCode, Verified by Visa and Amex SafeKey: these services protect your credit card account from malicious activities.
To use this service, you must first register with the your credit card issuing bank. More information are available on Verified by Visa and Mastercard SecureCode websites.
If you pay with American Express, the system will check that shipping and billing address match before authorization. Furthermore you shall be asked to email us your personal ID copy to complete the authentication process successfully.
Paypal
If you choose PayPal, log in your PayPal account to complete the transaction with your personal information. If you don't have a PayPal account, you can create a new one directly Paypal login page before concluding your order.
For further informarion, please visit our Terms and Conditions section.
Bank Wire Transfer
Bank Wire Transfer shall be made within 48 hours from the purchase. The copy of the bank wire may be transmitted by fax at +39 030 2761519 or by e-mail at administration@gebnegozionline.com.
In the event the payment is not made within 48 hours, the order will be cancelled.
Our bank credentials are:
Bank: Banca Sella
Holder: G&BNEGOZIOnline
IBAN: IT 16 E 03268 11200 052378410651
SWIFT CODE/BIC: SELBIT2BXXX
Purpose: G&BNegozionline – order XXXXXXXX
The Banca Sella address is Via Fratelli Ugoni, 20 - Brescia (IT).
For more details, please visit the Terms and Conditions.
Terms and Conditions
Rights of intellectual and industrial property
All the site content is copyrighted and protected by applicable rules on copyright and industrial and/or intellectual property. By way of example, but not limited to it, as site content must be considered:
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Texts
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Any graphic representation and/or texts in general
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Photos
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Videos
It is strictly forbidden any reproduction, modification, transmission, publication and/or redistribution of the contents of this site without the express written permission of G&B Negozionline srl, except for printing activities, downloads and views of the site content made exclusively for personal and non-commercial purposes and provided that the content is not modified in any way and the included information relating to industrial and intellectual property rights are kept.
G&B Negozionline srl gives notice that it is absolutely forbidden to use all distinctive signs in ownership of G&B Negozionline srl.
Applicable law
This document contains the general terms and condition of on-line sale and payment by means of the web site corresponding to the domain name www.gebnegozionline.com owned by G&B Negozionline srl, with its headquarter in Via Codignole, 45 25124 Brescia (BS) VAT, Fiscal Code 03395320983 and registration number 53053 in the Register of Companies of Brescia.
The present general conditions, exception made for any written derogation, shall regulate all present and future concrats of sale between G&B Negozionline srl and the customer.
These general terms and conditions are governed exclusively by the Italian Law.
Conclusion of the contract
The contract between G&B negozionline srl and the customer shall be considered concluded with the acceptance of the order by G&B Negozionline srl and, anyway, except good late payment. By filling in the online order, the customer declares to have read all the information provided during the purchase procedure, and to fully accept the general conditions herein below.
Once the online purchase procedure is finished, the customer will print or save an electronic copy or save these general terms and conditions and, if the customer is a consumer also in respect of the provisions of articles 52 and 53 of the D. Lgs. 6th September 2005, n. 206 (“D. Lgs. N. 206/2005”).
Payment methods
The payment for the products purchased online by the customer will be made using the modality chosen at the side of the order. Nothing more will be due by the customer in relation to the total of the order shown at the end of the purchase procedure. In case of acceptance of the order for products to be delivered outside the Italian territory, the amount corresponding to the cost of the ordered products will be increased of any shipping charges, and of the taxes, if required by the legislation of the country of destination of the products purchased.
Orders are invoiced in Euros and reflect the prices in Euro that are published on our website. To help customers in approximating the value, the prices are converted in the local currency. The amount you will be charged on your credit card or on PayPal account can vary as it is based on fluctuating exchange-rate regimes. G&B Negozionline srl invites customers to contact their bank to request detailed information on exchange rates and bank charges relating to their transaction.
G&B Negozionline srl reserves the right to require customers with the shipment of the goods in the same State of invoicing the goods.
Credit Card
a) In case of products purchased with payment by credit card, at the conclusion of the purchase online, the referring bank will authorize only the amount of the commitment relating to the purchase. The amount for the goods, even partially, or in pre-order will be actually charged to the customer’s credit card at the time of receipt of the summary of the order done via e-mail.
b) In case of withdrawal by the customer pursuant to D.Lgs. N. 206/2005, or non-acceptance of the order by G&B Negozionline srl, this will mean, without delay, the cancellation of the transaction and of the committed amount. The times of removal for certain types of cards depend only by the banking system and can go up to their natural expiry ( currently the 24th day from the date of authorization).
c) G&B Negozionline srl reserves the right to debit the amount of the order placed by the customer on his/her credit card in order to avoid the expiration of the authorization of the transaction as provided for in paragraph b) above.
d) G&B Negozionline srl reserves the right to ask the customer additional information (e.g. his/ her telephone number) or sending copies of documents proving the ownership of the used credit card. The customer aknowledges that – in the absence of the sending of the requested documentation- the order may not be accepted.
e) At no time of the purchasing procedure G&B Negozionline srl can know the credit card information of the customer, transmitted by protected connection directly to the website of the Bank that handles the transaction. No computer store of G&B Negozionline srl will keep such data. In no case then G&B Negozionline srl will be responsible for any fraudulent use and abuse of your credit card by a third party, upon payment of the products purchased on the site.
f) In case of payment of the amount due by the customer by credit card, G&B Negozionline srl can not be considered responsible for the outcoming of the transaction, which depends exclusively on the third party service provider of online payments and that, in any case, will be chosen from among the main players in the sector at national level.
g) The customer aknowledges that the forwarding of the purchase order and the payment takes place through electronic communication networks and services whose correct working is not under the control of G&B Negozionline srl and of which it can not be considered responsible.
h) In order to ensure better protection for purchases made online, G&B Negozionline srl recommends customers to adhere to the services Verified by Visa or Mastercard Securecode, requiring a safety PIN code with which you can make your purchases safely.
i) To ensure safe purchases, G&B Negozionline srl uses SSL ( Secure Socket Layer) technology. This technology encrypts and protects the data sent by internet. As SSL is enabled, it will appear at the top of the browser a padlock with the green address bar, and clicking it you will get information about the SSL digital certificate registration. In addition, at the top of the browser, the URL will begin with “https” instead of “http”. This will ensure the data protection for the page where the customer is located.
j) For the new customers G&B Negozionline srl requires its own bank to contact the counterparty bank to verify the transaction, before the actual charge on the customer’s credit card. Such verification could cause some delay in the shipment of the first order. Payments made through the PayPal system with a verified account do not suffer delays for banking verification.
k) G&B Negozionline srl reserves the right to require customers with the shipment of the goods in the same State of the invoicing of the goods.
Paypal
a) In case of payment by PayPal card the customer will be able to make the payment of the order directly through your verified PayPal account. G&B Negozionline srl informs that payments will be accepted only from verified accounts and reserves the right to ship the products which are the subject of the customer’s order to the address shown on PayPal verified account.
b) Payments for orders of products from unverified PayPal accounts will be cancelled and consequently not satisfied by G&B Negozionline srl.
Modalities and delivery expenses - Billing
The ordered products will be sent to the address specified by the customer at the time of the registration in the restricted area of the site access; if different, to the address specified in his/her order.G&B Negozionline srl is entitled to accept or reject an order, it is likely that if the delivery of goods takes place outside the Italian territory the order is rejected.
G&B Negozionline srl does not deliver at PO boxes or Fermo Posta, all delivery addresses for mailboxes and Fermo Posta will be automatically deleted.
The status of order delivery will be visible to the customer by accessing to the site and consulting the user area at the moment of purchasing.
Delivery expenses, explained on the site and in the text of the order, are to be paid by the customer. See the shipping information section
Shipping within the European Union is not subject to import duties. Shipments outside the European Union are subject to import taxes that can not be calculated at the time of purchase and then excluded from shipping charges and so they must be paid by the customer. Once the products go through customs, it's not possible to ask for order's cancellation. The refusal to pay for duties and collect the goods at Local Customs will be charged to the final customer in variable amount that will be calculated on the basis of the real import duty amount charged on G&Bnegozionline srl. Private U.S.A. citizens and non-U.S.A citizens residing in the U.S.A who import Internet goods from abroad are required to have a Social Security Number and must release this number willingly to the express courier or broker, in this case DHL. Non-USA citizen/resident who do not have a USA Social Security can provide a CBP - Customs Border Protection-assigned number. The process to obtain a CBP assigned import number generally takes 10 business days.
Shipping of the orders will be carried out from Monday to Friday.except in case of public holidays.
The customer can check the order status by accessing ‘My Orders’ section.
Upon delivery of every order, Clients are asked to inspect the box carefully before signing for the delivery. Gebnegozionline.com packages are carefully sealed in black cellophane. If for any reason the box looks tampered with, either sign for the package with reservations or refuse the package. In the event that the box has been signed for with an unauthorized signature or there is evidence that the package has been tampered with, open a claim immediately with the courier and contact GEBNEGOZIONLINE.COM at customerservice@gebnegozionline.com
In case of refused delivery or lack of withdrawal within 5 working days of the product in stock at the courier’s warehouse, due to repeated inability to deliver it to the address indicated by the customer at the moment of the order, the ordered product will be returned to the warehouse of G&B Negozionline srl and any shipping fees charged to G&B Negozionline srl will be deducted from any refund due to the customer.
Return Policy
To exercise the right of withdrawal, the customer must fill out the request form provided in your profile to G&B Negozionline srl within 14 working days from the receipt of the products.
G&B customer care will promptly communicate to the customer the instructions to return the product/s. The customer will receive an e-mail containing the waybill of the courier and all necessary documents to book the goods return via DHL courier. The return can be claimed only by the holder of the order and made to the same address used for the shipping.
Your product must be returned unused, undamaged, unwashed or otherwise altered, complete with all its parts, with the control card related to it, the guarantee seals ( adjustable closing tag and irreversible tag) that must be intact and untampered and in its original packaging ( including wrapping and original boxes and any auxiliary material such as dustbags, hangers and suit-covers). To limit damage to the original packaging, it is recommended to insert it into a second box on which to affix the label provided by G&B Negozionline srl. It is avoided in all cases the position of the label or adhesive tapes directly on the original packaging of the product.
Shipping charges related to the returning of the product are differentiated on the basis of the reasons for returning the ordered product by the customer at the site www.gebnegozionline.com.
Shipping charges related to the returning of the product shall be borne by G&B Negozionline srl ONLY for the first change (size / colour or for defective items) depending on availability of stock of the product in the requested size/colour or for reimbursement. Shipments of replacement items are free of charge if the customer is located within the Italian territory or the European Union one.
Shipping costs for replacement of the product outside the Italian territory or the European Union one are at the customer’s expenses; besides the costs of delivery will not be reimbursed to the customer or other incidental expenses and/or taxes existing when performing the order.
The shipment is under the full responsibility of the customer until the certificate of receipt is in the warehouse of G&B Negozionline srl.
The right of withdrawal is applied only to the purchased product in its entirety; it is not possible to exercise withdrawal only on one or more parts of the purchased product. In case of orders including more products you can exercise the withdrawal with respect to one or more of the products that you have ordered, specifying the description of the products that you intend to return, in filling up the module, under the previous article 19.
In the event of damage to the product during its transport, G&B Negozionline srl will give the customer notice of the incident (within 5 working days from receipt of the product in its warehouse) to enable him/her to make a timely complaint against the chosen courier and obtain a refund of the product value( if this is insured). In this case the product will be made available to the customer for its restitution, simultaneously eliminating the request for withdrawal.
G&B Negozionline srl is not responsible in any way for damages or theft/ loss of the goods.
Upon its arrival at G&b Negozionline srl, the product will be examined to assess any damages or tampering not caused by the transport. If the packaging and/or wrapping may be damaged, G&B Negozionline srl will withhold from the due refund a percentage not exceeding 10% of the value of the product itself, as a contribution of the recovery costs.
Except for any recovery costs for damage to the original packaging, G&B Negozionline srl will refund to the customer the amount paid for the purchase of the product within 14 days from its return. If the payment was made by credit card, the refund will be via procedure of transfer of the charged amount to your credit card or by bank transfer. In the latter case the customer will promptly provide the information of the bank account upon which it will be sent the refund ( ABI-CAB-IBAN codes, number of account and bank name of the invoice payee).
The customer loses the possibility of exercising the right of withdrawal, for lack of essential integrity of the product ( or package and/or its contents), in case G&b Negozionline srl finds out:
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The use, even partial, of the product and of any accessories;
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The lack of the external packaging, the original internal packaging;
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The tampering and the wearing of the guarantee seals;
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The absence of integral elements of the product;
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The absence of the control card attached to the product;
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The damage to the product not due by its transport.
In such cases the products remain at the warehouse of G&B Negozionline srl available to the customer to be picked up at his/her responsibility and expense.
Guarantees
All products sold through the site are covered by the manufacturer warranty for defects of conformity, which lasts 12 months if the customer is a professional operator (and as such has VAT number- partita IVA) and lasts 24 months if the customer is a consumer as well as said in the D.Lgs. n. 206/2005
The manufacturer warranty is given in terms of law.
The warranty is applied to the product that has a lack of conformity, provided that the product is properly used, in accordance with its intended use and as provided in the accompanying documentation. In case of lack of conformity, without charge to the customer, G&B Negozionline srl will restore the conformity of the product by repairing-replacing it or reducing its price or by the termination of the contract. If, as a result of control by G&B Negozionline srl, the defect does not prove to be a lack of conformity, the customer will be charged of any verification and repair costs, where applicable, as well as transportation costs if supported by G&B Negozionline srl.
If, for whatever reason, G&B Negozionline srl could not render its customer a product under warranty ( repaired or replaced), it will proceed at its own discretion to refund the amount paid taking into consideration the use of the product or to replace it with a product that has the same or better characteristics.
The time of repair or replacement of a defective product only depends on the manufacturer’s policies and no damage can be requested to G&B Negozionline srl for any delays in carrying out repairs or replacements.
In case the application of the guarantees implies the return of the product, the product shall be returned by the customer in its original packaging, complete in all of its parts (including the wrapping and any documentation and accessories). In order to limit damage to the original packaging, G&B Negozionline srl recommends to insert it into a second box.
Terms of use
Shoes: All shoes must be tried on a carpet, before being sure to keep them. Shoes must be returned free of signs and in their original box, that must be intact, and eventual other containers (dust bags, tissue paper) as an integral part of the product. Shoes returned without original wrappings or with damaged containers or with signs of wear on the soles, could not be accepted and remain in store at the warehouse of G&B Negozionline srl, available to the customer for being retired at his/her responsibility and expenses.
Lingerie and Beach Wear: Underwear, swimwear and bikini bottoms must be tried over the underwear without removing the protective sticker. Returns of marked items or where the protective tape was removed could not be accepted and the goods could remain in storage at the warehouse of G&B Negozionline srl available to the customer for being retired at his/her responsibility and expenses.
Colors: G&B Negozionline srl ensures, as far as possible, that the colours of the products included in the site www.gebnegozionline.com appear as close as possible to reality. However, as computer monitors vary, we can not guarantee that the colour displayed on the screen of the customer is completely identical to the colour of the item.
Sizes: Sizes vary considerably according to the stylist. For this reason, in every product page you will find a link to the “Size Chart” where you can convert international sizes, have some indications about the sizes of the products, a guide to using, and further information on how the clothes can dress and if they are particularly tight fitting or abundant. If you need more help, our team try on every garment on sale and so they can answer any question or give explanations. To have a consultation, send an e-mail to products@gebnegozionline.com. We remind you that the first size change in Italy or in the European Union is free. For more information, see the section entitled Withdrawal Right of the Customer.
I agree
Within the meaning and for the purposes laid down in articles 1341 and 1342 of the Civil Code, you hereby expressly accept the provisions laid down in the articles: 3 ( brief description of the products in our catalogue) ; 5 ( right not to satisfy the order); 8.1, letter E ( lack of responsibility with respect to the fraudulent use of the customer’s credit cards ); 8.1, letter F ( lack of responsibility with respect to the success of online payment ); 8.2, letter B (we reserve the right to cancel the order in lack of receipt of copy of the bank transfer within 48 hours); 8.3, letter B ( we reserve the right to cancel the order in case there are payments made by non-verified PayPal accounts); 11 and 22 (delivery and shipping costs and taxes that the customer must pay); 15 ( fulfilment of the obligations of G&B Negozionline srl at the time of the product delivery to the chosen courier); 16 (obligation of control of the delivered products by the customer); 17 ( product acceptance without reservation by the customer, in the absence of contestation), 23 ( chargeback reserve of 10% in case of damage to the internal or external packaging of the returned product); 25 (we reserve the right to refuse the acceptance of the returned product); 32 ( privacy); 34 (applicable law), of these General Terms and Conditions.
Shipping
G&BNegozionline ships worldwide using DHL express service.
Orders are shipped from G&Bnegozionline Srl, Brescia, Italy – from Monday to Friday.
You receive an email confirmation with the Tracking Number to follow your order status.
All our shipments are insured against theft and accidental damage at no additional cost to the client.
You can get more information about delivery from your personal profile. For further informarion or variation, please contact our cutomer care
* We shall not be responsible for delays in shipments caused by weather conditions, customs issues or any other problem beyond our control
** For countries outside of European Union shipping fee does not include import duties, which must be paid upon delivery.
We inform you that we can request a Bank or Paypal double check of the first time transaction. This verification process could cause a delay of shipping process.
All our shipments are insured against theft and accidental damage at no additional cost to the Client.
Private U.S.A. citizens and non-U.S.A. citizens residing in the U.S.A. who import Internet goods from abroad are required to have a Social Security Number and must release this number willingly to the express courier or broker, in this case DHL.
The process to obtain a CBP assigned import number generally takes 10 business days. For more information, please visit the U.S.A. government site for Customs Border Protection http://www.cbp.gov/.
For further information, please read our Terms and Conditions.
Privacy Policy
OUR PRIVACY POLICY
We aim to protect the privacy of all our users, so please read and approve our privacy policy.
This information note ("Privacy Policy") issued pursuant to Regulation UE 679/2016 ("GDPR") aims to provide users navigating gebnegozionline.com (the "Website") with the information on how their personal data is managed and to allow them to provide their express and aware consent to the processing of their personal data entered in the Website or provided by them in any other way. All personal data sent by the user (name, surname, e-mail address, telephone number, etc.) is acquired, saved and processed exclusively in conformity with GDPR. The Privacy Policy is issued only for this Website and not for any other websites the user may consult via any links.
When accessing and using the Website, the user acknowledges that he has carefully read this Privacy Policy and accepts the purposes and methods of processing described herein. If the user does not accept what stated in this Privacy Policy, he is invited to leave the Website and, in any case, not use any of its contents or services.
Processing of personal data refers to "any operation or set of operations carried out also without the use of electronic instruments, concerning the collection, registration, organization, storage, consultation, processing, modification, selection, extraction, comparison, use, interconnection, blockage, communication, dissemination, cancellation and destruction of data, even where not recorded in a database".
DATA CONTROLLER
The personal data provided or collected through the activities done by the Users on the Website will be processed by Geb Negozionline srl, Via Mazzini 18/A, 25020, Flero (BS), Italy (hereinafter, the "Company"), as Data Controller.
PURPOSES OF THE PROCESSING
The purposes of processing users data (the "Purpose") is exclusively:
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to allow the creation of user profiles and the delivery of email messages for the confirmation of the creation of the user profile on the Web Site;
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allow the purchase of products in the e-commerce platform of the Website;
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sending, upon express consent of user, the newsletter and/or other promotional messages by e-mail;
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to collect and use the data for profiling purposes and marketing purposes, upon express consent of the user;
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to create a database of users interested in the Website;
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to manage the requests of the users: of technical or commercial nature or of others kind.
For these reasons, it will be asked to users that are interested to purchase the products on the e-commerce platform, to create a user profile on the Website and to provide their personal data like the name, surname, email address, telephone number, the address for the delivery of the purchase products, the password, the identification data of the payment methods. The data will be processed purely to achieve the Purpose and to extent required for the purposes of the specific case.
CONSENT OF THE USER
Surfing the Website and/or providing its personal data, user declares that he has read and accepts this Privacy Policy pursuant GDPR. Moreover, by ticking the consent flag or any other similar method of confirmation, user gives his express consent to the processing of his data, and for the transfer of such data to third parties for the achievement of the Purpose, in the limits laid down above.
By entering his data on the Website, the user specifically consents to:
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transmitting his e-mail address to automatic e-mail forwarding services managed by third parties for advertising purposes;
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receiving advertising e-mails or other correspondence from the Company;
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the collection, storing and processing of his personal data;
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his data being archived in databases by the Company and/or by third parties or individuals contractually bound to the Company and specifically charged of processing users personal data.
The user may withdraw his consent to the processing of his data, at any time, by sending an e-mail to privacy@gebnegozio.it
PLACE OF DATA PROCESSING AND COMMUNICATION OF DATA TO THIRD PARTIES
The web services of the Website will be processed on the servers of outsourced companies offering hosting services on behalf of the Company, as well as clouds.
Users personal data may be processed also by third parties the Company may use for certain activities (e.g. to analyze data, to store data, sending newsletter or other commercial and non-commercial communications, providing marketing assistance; market analysis purposes).
Regarding the communication of personal data, the information issued may be disclosed to the following subjects or categories of subjects:
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public administrations to meet statutory obligations, regulations or Eu laws. In this case, it is excluded the obligation to obtain the prior consent of the person concerned by such communications;
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holding companies, associate companies or subsidiaries of the Company;
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other companies or individuals contractually bounded to the Company and appointed specifically to process the personal data of users.
The Company uses third parties and individuals to perform certain activities on its behalf (e.g. hosting services, delivery of the purchased goods, platform for credit card payments and other customer services). Third parties who perform these operations have been selected and are considered to have the experience, capacity and reliability to grant a fully compliance with the current provisions on data processing.
Third parties who process users’ data on behalf of the Company have been appointed "Data Processors" by the Data Controller. The user may request the list of Data Processors by writing to privacy@gebnegozio.it
Surfing the Website, the user provides his consent to the communication of his personal data to third parties that provide services on behalf of the Company and to this method of data processing.
In cases other than those above mentioned, the user will be informed in case his personal data has to be communicated to third parties and the user will be free to decide if authorizing or not such communication.
TYPES OF DATA PROCESSED
Navigation data:the hardware and software of the Website acquire some personal data which is transmitted implicitly during the use of Internet communication protocols. This information could, if processed and associated to data held by third parties, lead to the identification of the users. This category of data includes the IP addresses used by the users when connecting to the website, the time of the request, the method used in submitting the request to the server, the size of the file obtained in reply, the numerical code indicating the state of the reply given by the server (OK, error, etc.) and other parameters concerning the operating system and computer environment of the user.
This data is used only for anonymous statistical information concerning the use of the website and to check the correct operation, and is cancelled immediately after processing. Data may be used to ascertain responsibility in the case of hypothetical data processing crimes to the detriment of the website: apart from this case, the web contact data is currently not kept for more than seven days. Personal data related to the geographical location may be used to provide users with information, proposals and other customized contents based on their location. If users do not want to share information related to their geographical position, they will have to disable location services on their devices.
Data provided voluntarily by the user: the personal data entered into the Website by the user (when creating the user profile on the Website and/or in case of purchase of products on the e-commerce platform) and the data sent by the user by e-mails to the addresses indicated in the Website (including the sender’s e-mail address and any other personal data contained in the e-mail).
Cookies: both proprietary cookies and third-party cookies will be used by the Website for profiling users and for faster navigation of the Website. By using the Website, you accept the use of cookies. See the full cookie information notice.
NON-MANDATORY NATURE OF THE PROVISION OF DATA
Some fields requested on the Website (which may be marked by an asterisk or other symbol) may be mandatory to ensure the correct registration on the Website and to access the relative services (including the purchasing of products on the e-commerce platform of the Website and the subscription to the newsletter).
Entering his personal data on the Website, the user ensures that his personal information is corrected and updated. The user acknowledges to be the sole responsible for the data provided, be they personal, photos, comments or other, releasing from liability the Company.
If the user does not provide his express consent to the data processing, it may be impossible to surf the Website, to receive the newsletter or other information and advertising material and to complete the purchase process of products on the e-commerce platform of the Website.
METHODS OF PROCESSING
The personal data is processed using automated tools for the time strictly necessary to achieve the Purpose for which it was gathered.
The Company has adopted specific security and technical measures to grant the security of data and to prevent the loss of data, unlawful or improper use and unauthorized access.
The Company reserves the right to appoint third parties (companies or individuals) to process the personal data on its behalf and may disclose the personal data to such third parties. However, it will require that such third parties comply with the principles of this Privacy Policy and of the current legislation on data processing while processing such data. These parties will be specifically appointed "Data Processors", pursuant to GDPR.
The personal data collected and stored in the databases of the Company will be processed by the employees and/or collaborators of the Data Controller (as defined herein) or by persons appointed to process such data ("Data Managers")
RIGHTS OF THE PARTIES CONCERNED
The parties to which the personal data refers have the right at any time to obtain the confirmation of the existence or otherwise of their data and to know the contents and origin thereof, check the exact nature check the correctness or request the integration, updating or correction of their data.
Persons to whom the personal data refers have also the right to obtain the deletion, transformation into an anonymous form or suspension of any data processed in breach of the law, and to oppose the processing of their data for legitimate reasons.
Requests should be sent:
by e-mail, to: privacy@gebnegozio.it
Or by post to Geb Negozionline srl, Via Mazzini 18/A, 25020, Flero (BS), Italy
FINAL PROVISIONS
This privacy policy may be subject to updates. Version 1.0 (25-5-2018)
Returns and Refunds
You can return your goods within 14 days from receiving date.
To make a return, just sign in in to your profile, go to My Orders section, select the order you want to return and compile the form specifying the reason and what you want to get.
In case of faulty, please provide us with details and pictures.
You will receive an email with your Return Order Number and instructions to arrange return shipment.
We accept the following return options:
1. Size / Color Exchange: Items can be exchanged when a different size or a different color of the same product is available. The first return is free of charge only for size or color exchange within European countries.
2. Store Credit: We are going to issue to the customer a promo code for the total value of the returned items.
3. Refund
From UE Countries, the first return is free only for exchange or store credit. Return for refund will be charged of a shipping fee contribution (10 euro).
From non-EU Countries, the cost of return is 30 euro, in addiction import fees cost: the amount will be deducted from the final refund.
All refunds will be issued in the same currency as the original purchase. Any differences in the amount refunded are due to currency exchange rate and will not be reimbursed.
Orders paid by Bank Wire Transfer will be refunded to the original account, upon receipt of the account holder complete data.
Refunds will be processed as soon as returned items have been checked and accepted by G&bnegozionline team.
For orders paid by:
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Credit Card: the refunded amount will be available to customers in approximately 10 working days. Processing time may vary depending on the credit card company.
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Paypal: the refunded amount will be refunded directly to the original account within 2/3 days from the receipt.
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Refund Bank Wire Transfer: the refunded amount will be available in 7 days from receiving the product. We ask you to communicate your bank account details in order to make the refund.
For further information, please visit our Terms and Conditions section.
Contacts
If you would like to speak to one of our Customer Service Representatives to have an immediate answers to questions regarding orders and shipping, please call us:
Phone: +39 030 6591631
For all other inquiries, send us an email using the form below.